A customer overstays their time in the lot. A notice to pay — looking like an official ticket — is left on the windshield. The cost seems high and the customer is upset. What customers may not realize is that these are not official fines.
And if you don't pay, you won't necessarily be towed next time you park in that company's lots. Mehta eventually paid most of the fine, but he thinks it was far too high for his small infraction. Mehta, 47, a pharmacist from Abbotsford, had been touring friends around Vancouver when he parked at the lot operated by Imperial Parking Canada Corporation at Burrard Street for what he thought would be a minute stay to take photos at Canada Place.
Mehta called Impark several times, acknowledging he was at fault for losing track of time, but asking if the company would accept half. Vancouver criminal lawyer Paul Doroshenko says when you get a violation notice on your windshield, it isn't an official ticket. Instead you are getting notice from the parking company that you have broken a contract with it. By driving on the lot you have agreed to pay for parking. If you are late, the question is what are the "damages" the company is entitled to claim from you.
Doroshenko says when he gets a violation notice, he writes a cheque to the company for the unpaid time he was there. When the company cashes the cheque, it has agreed to the settlement and can't claim you owe it money. Former Vancouver city councillor Kerry Jang, who is a director of EasyPark, a parking company that is 50 per cent owned by the City of Vancouver, says Doroshenko just has been lucky.
He believes that all parking companies — including EasyPark — will go after customers who have not paid the amount on the ticket. Jang says the city makes rules about land use for businesses, but does not regulate the amount businesses can claim against citizens for breach of parking contracts.
EasyPark Parking will inform you of the convenience fee and you will be asked to confirm a transaction before you are charged. EasyPark Parking is available at all EasyPark locations that accept parking payments by phone.
A complete listing of the lots that accept parking payments by phone is available at www. OS users can download the EasyPark Parking app on their iPad, but a valid mobile phone number is still required to create an account and use the app. Android users cannot download the app on a tablet at this time due to limitations within the Android platform.
One of the benefits of EasyPark Parking is the freedom to extend your parking session from a remote location, like a restaurant, office, or residence, up to the maximum time allowed.
You can monitor how much time is left on your session at any time by opening up the app. If you choose, you can still pay by using the pay stations like you have done traditionally. Each time you use EasyPark Parking, you will enter your license plate number that identifies your parking session. Enforcement personnel determine if you have paid by looking up your license plate number and payment status through their enforcement handhelds.
The remaining parking funds in your EasyPark Wallet will be refunded to you, less any amounts previously used to pay for your parking transactions, if any. If you wish to use EasyPark Parking again, you will need to create a new account. EasyPark maintains their own parking rate structures for each lot. Please see the EasyPark signage in the lots for more parking rate information.
Typical convenience fees range from 15 to 45 cents. Transactions completed using an individual Credit card will show up on your card statements as individual line items and will be deducted from your bank account once the parking session is completed. Each time you use the EasyPark Wallet to pay for parking, the cost of your parking session is deducted from your wallet.
You can also click on the Pay Here button in the EasyPark Parking application to see a listing of the Lots that are available. The Lot Code is listed on the parking sign where your vehicle is located and on the decal on each pay station.
Entering the wrong Lot Code may result in a ticket. Your phone number, thus your phone, is linked to EasyPark Parking for security and verification reasons. You can return the favor someday. EasyPark Parking allows you to add as many license plate numbers as you like, and multiple users can add the same license plate number say for a shared family car or company car. For your convenience, EasyPark Parking allows you to input multiple license plate numbers to choose from when paying for your parking session.
People with specialty or vanity license plates may use EasyPark Parking. Simply enter the full license plate number, including any stacked letters from top to bottom, as it appears on the license plate. Make sure to correctly enter every letter or number on the license plate in order to avoid a ticket. When you purchase parking, you are not permitted to purchase more time than the allowed length of stay. Make sure you check for rates, parking restrictions on the permanent or temporary signage in order to avoid a ticket.
The connectivity of your personal devices is not under our control, and if you experience failure in wireless service, you will be unable to extend your parking session remotely. In such circumstances, please pay for parking at the pay station nearest to your vehicle and place a receipt on your dashboard as proof of payment, if required by the pay station. You cannot change a Lot Code once your parking session has started, so remember to review screens before confirming your sessions.
Make sure you check for rates, parking restrictions on the pay station and permanent or temporary signage in order to avoid a ticket. The EasyPark Parking app or mobile web session screen shows the start and end times of your parking session. Additionally, a countdown timer will show the remaining amount of time to your current parking session at any point in time.
You can pay for your parking sessions in EasyPark Parking be either an individual credit card or by funding the EasyPark Wallet. Transactions completed using an individual credit card will show up on your card statements as individual line items and will be deducted from your account once the parking session is completed.
Each time you use the EasyPark Wallet to pay for parking, the cost of your parking session is deducted from your prepaid account. You do have the ability to view the listing of the Lots where EasyPark Parking is offered in the application without setting up an account. However, if you are trying to pay for a parking session through EasyPark Parking, then you must set up an account.
However, if you are trying to pay for a parking session through EasyPark Parking, then you must set up an account and link that account to a credit card.
To email a receipt of a parking session directly from the app, go to Settings and select Parker History. The app keeps a history of your last 10 parking sessions.
Choose a recent session and select Email Receipt. This will send a receipt to the email address associated with the EasyPark Parking account. We use your email address only to send you important information regarding your EasyPark Parking account. In the EasyPark App select the Menu upper left corner icon with three horizontal bars , click on Profile and then click the Deactivate Account button.
Each time you use EasyPark Parking, you will enter your license plate number, which identifies your parking session. Enforcement personnel will look up your license plate number to determine if you have paid.
Do not place your phone in the windshield as proof of payment. However, we cannot be responsible for any failure to receive a notification alert or extend your parking session because of any failures in wireless service or malfunctions with your wireless carrier. Regardless of payment method, you can always contest a parking violation.
If you receive a violation when you have parked using EasyPark Parking, you can access your parking history to show verification of payment.
The connectivity of your personal devices is not under our control, and we cannot be responsible for any failure to get a notification alert or inability to extend a parking session because of failures in wireless service or malfunction with your wireless carrier. Also, please be aware that sessions originated from the app, whether on iPhone, iPad or an Android device, receive notifications on the app and on that specific device.
You create your PIN when you sign up for an account. You will be required to re-enter your payment card currently on file to verify your identity we provide the last four digits to help you remember which card you used. After successfully verifying your payment card details, you will be taken to the Create PIN page, at which point you can reset your PIN. You have reached the maximum parking time allowed for that Lot. EasyPark Parking allows 90 seconds to complete a transaction before the system times out.
If a time out occurs, simply begin your transaction again. We cannot be responsible for any failure to get a notification alert or extend parking because of failures in wireless service or due to failure or malfunctions with your wireless carrier. No problem. If you are parking with a new or different license plate number, enter the new license plate number when prompted by clicking on Add Vehicle.
The system automatically saves recently used license plate numbers for your convenience. Contact the bank associated with your credit card immediately if you believe you may be a victim of fraud. In addition, please call us immediately at 1 and we can help you determine if the charges are legitimate. Refunds for unused time are not available.
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